Patients Rising Concierge gets a lot of questions about how to find transportation – in particular the “non emergency medical transportation” (NEMT) kind. We gathered all our top tips on how to find medical transportation in your area.
Call you insurance company
We know you don’t want to do it, but some insurance companies have contracts with transportation services in your area. You may even have transportation coverage as part of your plan. If so, insurance may cover all or part of the cost of your ride, so start by reaching out to them first!
If you have State Medicaid, you automatically qualify for non emergency medical transportation. While there may be restrictions on distance, your local Social Services Office should be able to help.
Info on Medicaid Transport can be found here:
Patients Rising Concierge search tool
Okay, you tried your insurance company and had no luck. Our Concierge search tool can help you find local transportation. Here’s how to use it….
Use terms such as “medical transportation”, “patient transport”, or “non emergency medical transportation” to see what you can find in your area.
Read our article on how to find transportation
Your Doctor’s Office
Your doctor’s office may have transportation information too. Many offices are familiar with the struggles of getting to and from appointments. Some offices may keep a list of medical transportation and/or taxi services in the area.
Websites that curate NEMT information
Some sites like Trip Masters has a list of NEMT brokers that run nationally, regionally, and some individual state brokers.
Ask us for help
If you’re unable to do any of the above, or you’ve tried already and cannot find what you need, don’t worry, we’re here to help.
Reach us by phone at 800-685-2694
Send us an email at AskUsAnything@patientsrising.org
Samantha Smith has part of the chronic illness community for the past 7 years. After getting sick fresh out of college her life changed drastically. Samantha found passion in helping others and in running, even combining the two. She is President of G-PACT, a non-profit supporting the digestive tract paralysis community. Samantha has lobbied congress, spoken at conferences, published articles, and advocated for better healthcare. In 2020, she became part of the Patients Rising staff as a coordinator of the Patients Rising Concierge program.